Act-On Training

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Expand your knowledge with educational resources.

Get up and running faster and boost your productivity with Act-On training tools. Whether you’re just getting started with marketing automation or you’re ready to master advanced techniques, you’ll find a wealth of information that can be customized to the way you learn.

Not an Act-On customer yet? Get started with an on-demand video tour.
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Our training ethos: marketing across the entire buyer’s journey

We believe that every Act-On customer should have the tools, resources, and knowledge to run successful marketing programs at every stage of the buyer’s purchasing journey. Our training resources are designed to make you a modern marketing maverick, skilled and ready to attract new prospects, capture leads, nurture relationships, convert new customers, and expand post-sale relationships


Buyer's Journey

Account Setup

Account setup and onboarding introduction with Act-On eLearning Manager, Kyle Guiao

Onboarding made easy

Don’t just get started – hit the ground running, with a comprehensive Act-On onboarding program. From basic how-tos to advanced technology tips, you’ll get everything you need to get up to speed. Get tactical help creating emails and online forms, setting up your media library, or managing your database. Acquire all the skills you need to ensure seamless integrations with other solutions.


Learning your way

We all absorb information in different ways and at different speeds. With Act-On, you have a wide variety of options to choose from:

    • Live, instructor-led training: Join ongoing webinars offering instruction, interactive quizzes, and Q&A sessions. In-person training events are also available.
    • Videos: Watch self-paced training videos covering a range of popular topics. More are added every day.
    • Online forums: Join the community in Act-On University to interact with power users and get your toughest questions answered by those in the know.
    • New User Boot Camp: A hands-on experience geared to help you implement your Act-On account in record time. Learn basic marketing strategy, complemented by step-by-step-walk-throughs of important Act-On features.


Act-On University

Contextual Help

Content in context

Get the information you need to get the job done. With Act-On’s contextual help options, you can jump right to the article, forum, or training session that’s relevant to what you’re trying to do. No need to dig through massive help manuals or search through endless message boards. You get instant access to the most relevant information, in the format you prefer.

Partners in success

At Act-On, you never go it alone. From the moment you start, you’ll work with a Customer Success Manager who will help you along the way. Our CSM’s will work to understand your goals and then support you during every step of the journey to achieve them. They’ll provide guidance on the steps you need to take, in the right order, and create a customized learning plan based on your needs. (Sometimes they assign homework, but don’t worry… they’ll also provide answers if you get stuck).


Customer Help

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Marketing Automation & Email Marketing Software You’ll Love

Act-On’s fresh approach to marketing automation and email marketing gives you full functionality without the complexity other systems impose on you. Our streamlined user interface puts first-rate marketing tools at your fingertips, making campaigns and programs easier and faster. Integrate your CRM, webinar management and other tools too, most with one click.