Marketing Automation Support and Help
Why is Act-On’s customer success and support rated higher than any other marketing automation vendor on G2Crowd? Because it starts with empathy. Support at Act-On means more than resolving issues – we’re also there to investigate, educate, and advise to set you up for marketing automation success.
Get Started with Marketing Automation
You’ll be able to get support at every step of your Act-On journey. We provide numerous online support resources to sharpen your skills, and our technical support team is ready to assist you with any issues or concerns.
Live Technical Support
Our support team is standing by to answer your product questions and address any technical concerns. We can assist via live chat, phone, or an online form – whatever your preference, we’ll make sure you can achieve your marketing automation goals with Act-On.
The University is your destination for education. Our Knowledge Base offers helpful articles on a multitude of topics, and our training library boasts 40+ free courses for all skill levels. Whether you’re learning the basics or mastering advanced techniques, you’ll find self-paced learning paths to support your needs.
Connect with your peers in our online community. Share best practices, start a discussion, and learn from Act-On practitioners in similar industries or regions. You’ll also have opportunities to interact with Act-On’s internal experts and stay updated on company news and events.
For more in-depth, active engagement, consider our Gold and Platinum support levels – they include everything from the standard Silver package, plus additional resources dedicated to your marketing automation success.
Take your marketing automation to the next level
From migration to marketing automation strategy, to best practices, sometimes you need more than answers – you need someone to help you ask the right questions. Ready to talk about support packages? Fill out the form to get connected with an Act-On expert.