The Sugar Refinery

Company Overview

Understand who your customers are, what they are really interested in, and deliver outstanding tailored content - automatically. Increase attraction and shorten the sales-cycle with world class marketing automation and CRM.

Attract, Convert, Retain – End to End Client Engagement

The Sugar Refinery is a trusted SugarCRM customisation and integration specialist for clients of all sizes, from small start-ups to global multi-million pound turnover corporations, in every market sector. Since 2007, we have been helping our clients shorten sales cycles, increase revenue, reduce customer churn, increase efficiency and satisfy their customers. Our approach of integrating SugarCRM with best-of-breed solutions in areas such as Marketing Automation, CTI, Finance, Customer Support and eCommerce, reduces TCO, speeds deployment and shortens the time to realise the return on your investment.


  • Low Total Cost of Ownership
  • Ability to Customize to suit your business
  • Rapid Project Deployment
  • Prince2 Certified Project Managers
  • Flexible Finance Terms

Act-On Integration

The Sugar Refinery works exclusively with SugarCRM and Act-On Software to provide a fully featured, yet simple to use, end-to-end client engagement solution. With seamless integration between the two products, it has never been easier to truly understand your customers and shorten sales cycles.


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