redk is a partner and integrator of IT solutions for businesses. Specialising in delivering Customer Relationship Management solutions, redk is focused on reducing the gap between business and IT. redk’s tailored technology solutions provide the tactical capabilities to enable companies to execute their customer strategies effectively and efficiently.
redk is IT leading partner in the EMEA region and a key partner for the implementation and management of CRM, Marketing Automation and Service Transformation solutions. Our objective is to create case success stories by making your IT infrastructure a profitable part of your business, generating a positive customer experience by putting in place processes and tools as well as improving productivity and efficiency using technology. Our team offers a broad customer relationship management expertise and deep technology knowledge to help you deliver an extraordinary customer experience. Get clear strategic recommendations for continued growth and business process optimisation. From a strategic implementation to support, we make sure you get the best value out of Act-On. We help you define your digital transformation strategy including different channels, goals, and metrics for success.
- Customer Experience Transformation
- Marketing Automation
- Customer Service
- Optimization & CRM Consulting
- Software Development
- Project Implementation Services
- Technology Integration & Data Migration
- Support & Management Services
Act-On comes with a wide range of out-of-the-box integrations to give marketing teams all the value of marketing automation – without the complexity of big enterprise systems integrations. The integration between your marketing automation tool and your CRM system is critical, especially in terms of targeting. We provide you advanced technical expertise and integration consultancy to ensure everything maps properly on both systems. Act-On works seamlessly with SugarCRM, providing a complete closed-loop through all stages of the sales funnel – lead generation, scoring, nurturing, qualification, closed deals, cross-sell and upsell, and revenue contribution. This tight integration with your CRM system allows you to transfer lead/customer information seamlessly between marketing and sales teams. Act-On can also be easily integrated with other systems, such as Google Adwords, Webinar Platforms, Analytics, Email, etc. This enables you to choose your own preferred tools to be integrated with the automation platform.