Rethink Marketing: From Manual to Modern
The right marketing automation solution helps you to identify prospective buyers, deeply understand the progress of your marketing programs, accelerate buyers through your sales funnel, and focus on delivering top-notch service to your customers. The benefits of marketing automation allow you to expend less money and effort, and see higher returns.
Act-On is that solution.
In the last decade, the world of marketing has changed drastically. Increased access to information empowers buyers to proactively uncover content and products, search online, seek social referrals, read reviews, and dig into expert reports before ever talking to you.
The solution: You need to equip your team with the right technologies to get in front of prospects early, establish expertise, and deliver personalized content that will make you stand out. Enter marketing automation.
Track, understand, and respond to digital body language
A marketing automation platform lets you track how a potential buyer interacts with your brand (e.g., email clicks, website visits, content downloads, and more). These digital clues give you unparalleled insight into your prospect’s readiness to buy, and allow you to deliver personalized and timely marketing messages that nurture your prospects and accelerate a buyer’s decision-making process.
Build stronger relationships with your audience
Successful marketing makes every prospect, lead, and customer feel understood. Marketing automation gives you data to make each communication personal and deployment tools to reach prospects in every major channel at every stage of the customer journey. Interact with potential buyers and current customers in meaningful ways, respond to them personally, and deliver the value they want – when they want it.
Accelerate your sales funnel
When you can track engagement and behavior through the pre- and post-buying process, you’re empowered to deploy highly relevant campaigns that will build trust and reduce sales resistance. Marketing automation’s comprehensive capabilities allow marketing and sales teams to convert leads faster and at higher rates. In fact, according to Forrester Research, Marketers who implement marketing automation see a 10% increase in their contribution to the sales pipeline over marketers who don’t use automation.
What is marketing automation?
Marketing automation refers to a software platform that automates manual tasks and multi-step processes such as email and social media campaigns, allowing marketing departments to get more done with less effort. Marketing automation also:
- Integrates common marketing tasks and multiple tools into a single dashboard, making management easier.
- Gathers and consolidates data on campaign performance, website visitor behaviors, and other key metrics.
- Supports cross-channel marketing communications, enabling consistent messaging across websites, email campaigns, social media, and other channels.
Marketing automation has traditionally been used for demand generation and lead management, supporting programs such as lead nurturing. Increasingly, marketing automation platforms are being extended to facilitate account-based marketing, customer marketing, and support activities.
Tackle every marketing channel with ease
Today’s markets are fluid and fragmented, and you need flexible and simple tools to create efficient marketing programs. From search and social marketing to email marketing to lead nurturing and qualification, you can do more – without increasing resources – with the power of automation to scale your efforts.
Companies that have adopted marketing automation out-perform those that haven’t. Why are top-performing businesses winning with marketing automation? In a nutshell: higher conversion rates and better data. Marketing automation provides a digital infrastructure to manage, measure, and optimize your sales and marketing funnel. You can get in front of prospects earlier and stay engaged with modern buyers who are hyper-connected and empowered.
Research shows that marketing automation generates value
- The #1 benefit of marketing automation according to B2B marketers is the ability to generate more and better quality leads. – Pepper Global, 2014
- Marketing automation drives a 14.5% increase in sales productivity and a 12.2% reduction in marketing overhead. – Nucleus Research, 2014
- Best-in-class companies are 67% more likely to use a marketing automation platform. – Aberdeen Group 2014
- Marketers say that the biggest benefits of automation are saving time (74%), increased customer engagement (68%), more timely communications (58%) and increased opportunities including up-selling (58%). – Adestra, 2015
- Best-in-Class companies are 67% more likely to use a marketing automation platform. – Aberdeen Group “State of Marketing Automation 2014: Processes that Produce,” 2014
Align marketing and sales teams
Real-time buyer intelligence means marketing qualifies more sales-ready leads, and sales has warmer conversations with prospective buyers. Having a single, shared view of all marketing activities allows sales and marketing to speak the same language. Mutual decisions help calibrate and harmonize marketing and sales efforts, which increases interdepartmental trust. According to the Aberdeen Group, among organizations that use both marketing automation and CRM as part of an integrated technology stack, 74% reported aligned sales and marketing teams and 77% met or beat their revenue goals. Alignment between sales and marketing teams a beautiful thing.
Prove your team’s value with data
With marketing automation, you’re able to see precisely which channels and campaigns are converting, and understand ROI at every stage of the funnel. The technology can track each prospect’s unique activity, precisely identifying when they’re ready to be passed to sales. Sales will then be able to have intelligent, meaningful conversations backed by data about their previous activity. Last, but by no means least, marketing automation gives you the data that ties your team’s efforts directly to revenue.
No matter how your business grows, the integrated single-platform design of a marketing automation solution enables you to easily manage your contacts, leads, campaigns, data, and analytics at scale. Automated workflows and nurturing programs are size-agnostic, so they can handle thousands or millions of contacts at once.
Consolidate your technology stack
Marketing automation consolidates popular marketing technologies including email, social publishing, landing page creation, analytics tools, and much more. Say goodbye to a dozen different log-ins and disparate reporting systems. Marketing automation merges all of your marketing essentials into a single platform, and seamlessly integrates with other key systems.
This quintessential outbound approach is a powerhouse for business. With an ROI of 4300%, email beats all other forms of digital marketing. Act-On’s simplicity and power make it easy to create, personalize, test, deploy, and measure your email campaigns. You’ll send your first campaign in hours or days – not weeks or months.
More than 2/3rds of buyers use a search engine to begin the hunt when they become interested in a purchase. Act-On’s Inbound suite gives you the tools to get found and get known by your prospective buyers who are – right now – looking for the products and services you offer. You’ll be able to do a comprehensive audit of your website to make sure you’re search friendly.
Social media marketing
Your current and prospective customers spend a lot of time on social media. Educate them, inform them, and engage them. Act-On’s social media tools help you establish presence and offer value everywhere your prospects are. Share your messages, enable social listening, connect your channels, discover new audiences, generate leads, and increase sales. You’ll also have the capability to track social efforts to tie directly to ROI. And now you can get more advanced with your social media marketing and automation with Act-On’s Advanced Social Media Module.
According to Gleanster Research – 50% of leads are qualified but are not yet ready to buy. Lead nurturing is the process of sending steady, progressive communications to “nurture” your leads from new and curious, to ready to buy. Your strategy makes it smart; marketing automation makes it easy, consistent, and effective. Set your Act-On platform to deliver the right information to each prospect at the right stage of the funnel, and pass the lead to sales automatically when they signal they’re ready to buy. Act-On makes it easy to replicate your most successful programs in automated, tailored nurturing campaigns.
Scoring is a tried-and-true method for qualifying leads based on who they are and how they engage with your brand. Done well, lead scoring dramatically increases marketing’s ability to pass qualified leads to sales, which ultimately means more closed deals and more revenue. In just a few clicks, Act-On lets you assign scores based on pre-determined buying signals, so quality leads can quickly be passed to sales.
Automated programs do the heavy lifting by allowing you to set up effective, tailored, and targeted campaigns that run on autopilot. The time and money savings are enormous. And with Act-On, you can hone your automated programs with “if-then” conditional logic, and enjoy the full complement of tactics, including drip marketing, trigger emails, dynamic content, and even automatic hand-off to sales. The possibilities – and the rewards – truly are endless.
Website visitor tracking
What do your leads and customers do on your website? When you know that, you’re on your way to knowing whether they’re ready to buy, just looking, or somewhere in between. You can even set alerts that notify you when a specific person visits a specific page. Website visitor tracking also helps you identify the 97% of your visitors who remain anonymous. Act-On helps you uncover their company and shows you what they’re viewing. Add in Act-On’s easy integration with data sources – your CRM, email, social, and standard analytics – and you’ll blow the doors off your lead-view and opportunities.
Imagine knowing what resonates with your target audience before you launch a full-scale campaign. That’s the power of A/B testing. Act-On’s flexible testing tools make campaign optimization a snap, so you can ensure your emails, landing pages, and forms are optimized for conversion before you launch … and have concrete data to support your decision.
Reports & analytics
You need a clear, quick understanding of campaign performance in order to optimize the customer experience and grow revenue. Act-On delivers. Combining front-end simplicity with back-end power, Act-On’s analytics suite measures your results in real-time, provides immediate insight into performance and impact, and helps you directly tie your efforts to revenue.
Integrate with the tools you already use … and many more
Integrate your CRM
Act-On’s native integration with major CRM systems means your marketing and sales processes are better aligned and measurable at every step – from initial lead to closed (and repeat) sales.
Integrate your web events platform
Online events are powerful ways to showcase your expertise, engage your audience, and generate quality leads. They also take a lot of time to plan and execute. Act-On’s native integration with both WebEx and GoToWebinar vastly reduces the time it takes to organize, promote, and manage your web events, makes the registration process and follow-up easier, and increases the quality of your results.
Integrate everything else!
Act-On’s extensive and growing list of partners means you can tailor the Act-On platform to fit your needs. Whether it’s a service, application, or agency, Act-On integrations, collaborations, and partnerships are there for you, helping you maximize your marketing investment.
Marketing automation can give your team a serious competitive advantage. Be aware, it’s important to have the right resources in place to make the most out of your marketing automation investment. Take this quiz to see if you’re prepared for success.