Ongoing Success Gold Package
Our unrivaled support can help you succeed with the Act-On platform, whatever your goals may be. And, regardless of your subscription, you’ll get unlimited access to training and support services for the lifetime of our relationship. It’s just one more thing that sets Act-On apart from our competition. Whether you need help to keep prospects moving through the funnel, keep customers engaged, or measure marketing’s contribution to revenue, we’ve got you covered. We’ll meet you where you’re at by providing support services that are tailored to your specific needs.
Our Gold Support Package is ideal for the standard customer with little to no outside agency assistance who wants access to platform experts who can assist with campaign optimization and best practices.
Our Gold support package includes access to a team of Customer Success Managers. You’ll benefit from annual business reviews where we will discuss your business goals, and help create plans to ensure Act-On is assisting you to accomplish these goals. You’ll also enjoy proactive outreach when we identify key opportunities within your campaign performance.
On the support side you will benefit from 24×5 phone and email support and accelerated response times!