Careers at Act-On

Sr. Product Manager, Integrations

Engineering | Portland, OR, United States

Act-On, a market leader (as named by Forrester) and visionary (as named by Gartner) in marketing automation, is looking to add a key contributor to our product management team to own our integration and API product lines. If you are customer and data driven and enjoy working on a small team with a lot of ownership, you’ll love this role and the impact you can make. Demonstrated experience building and evolving integrations and APIs is a must. Candidates with global enterprise software experience and expertise in marketing technology solutions are highly desired.

What you’ll do

  • Own our CRM integration and API product lines.
  • Practice continuous customer discovery by regularly meeting with existing and potential customers to get feedback on existing product capabilities and identify new and emerging customer needs.
  • Develop your roadmaps based on value hypotheses, learning goals, and metrics.
  • Create and communicate customer personas and profiles to guide team solution development.
  • Own the end-to-end lifecycle for CRM integrations and APIs:
    • Work with customers to identify and validate product features and capabilities.
    • Work with engineering and user experience teams to deliver new features and benefits to our customers.
    • Work with marketing teams to excite, prepare, and support customers as we roll out feature improvements and new functions
    • Work with field teams to resolve issues, train customers, and learn from feature releases
    • Participate in go-to-market activities and documentation
  • Conduct competitive analysis and lead product reviews for your product areas.
  • Identify and communicate metrics to measure feature performance, reflect insights, and set context for new product ideas.
  • Work with partners to add new capabilities and support our customer’s success.

About you

  • 5+ years experience as a product manager delivering features from inception through final release and measuring success
  • You have built and enhanced integrations between B2B enterprise software systems.
  • You have built and enhanced APIs.
  • You are curious and ask the five whys. You’re not satisfied with the first answer or initial implementation--you relentlessly pursue deeper answers and better solutions for your customers.
  • Practice continuous customer discovery and are passionate about learning from customers.
  • You have worked with partners to create new solutions for customers.
  • You have led agile teams in iterative delivery of customer value.
  • Worked with cross-functional teams to deliver new products and features to customers.
  • Experience presenting product plans and updates to executive teams.
  • You have a framework for identifying and prioritizing new product opportunities.
  • Play at multiple levels: vision, strategy, and execution.

Bonus points

  • You’ve worked on products targeted at B2B mid-market and enterprise customers
  • You’ve owned a product in the marketing technology space
  • You’ve attended and presented at large customer events
  • You’re known in the industry as an expert in your product domain

Can't find a role that fits your profile?

No, problem! You may have a part to play at Act-On. Just send us a general application.

Send Resume

Want to check on a job you already submitted?

We're excited too so thanks for your patience! In the meantime, feel free to check the status of your submission.

Check Status

Want to be the first to know?

We'll send you a note in case something pops up that fits your criteria. Promise!

Get Alerts