Trust & Transparency

TRUSTe Certification
Our commitment to online stewardship is solid. Act-On has earned Trusted Cloud and EU Safe Harbor Practices certifications by TRUSTe, the world's largest privacy seal program. TRUSTe certifies more than 5,000 websites including leading online portals and brands like Facebook, Microsoft, Apple Inc., IBM, Oracle Corporation, Intuit and eBay. See the certification.

Act-On Self Certifies with the US-Department of Commerce

European Compliance Act-On complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland.

The U.S. Department of Commerce, in concert with the European Commission, developed the "Safe Harbor Framework" that allows a U.S. organizations to comply with the Directive by abiding by a set of Safe Harbor Privacy Principles. Companies certify their compliance with these Principles on the U. S. Department of Commerce website. The Framework was approved by the EU in 2000 and gives companies that abide by the Principles assurance that the EU will consider their practices "adequate" privacy protections for EU citizens.

Act-On has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Act-On's certification, please visit http://www.export.gov/safeharbor/.

Trustwave PCI Compliance Certification
The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process.

We are happy to report that we have obtained the necessary PCI compliance certification through Trustwave Holdings.

Direct Marketing Association (DMA)
The Direct Marketing Association (DMA) is the leading global trade association of businesses and nonprofit organizations using and supporting multichannel direct marketing tools and techniques. DMA advocates industry standards for responsible marketing – both online and offline; promotes relevance as the key to reaching consumers with desirable offers; and provides cutting-edge research, education, and networking opportunities to improve results throughout the end-to-end direct marketing process.

Direct Marketing Association (DMA) UK
DMA membership is all about better business. And with huge savings on support and resources, it pays for itself many times over.

DMA accreditation inspires confidence and helps you win contracts. But there's much more to membership than that. We can save you a small fortune on things like compliance advice, legal support, research data and white papers. We also give you a voice, providing a forum for industry issues and engaging with policymakers to make sure they understand your needs.

Online Trust Alliance (OTA)
The Online Trust Alliance (OTA) is a non-profit organization with the mission to enhance online trust, while promoting innovation and the vitality of the internet.

OTA's goal is to help educate businesses, policy makers and stakeholders while developing and advancing best practices and tools to enhance the protection of users' security, privacy and identity.

Messaging and Anti Abuse Working Group (MAAWG)
The purpose of MAAWG is to bring the messaging industry together to work collaboratively and to successfully address the various forms of messaging abuse, such as spam, viruses, denial-of-service attacks and other messaging exploitations. To accomplish this, MAAWG develops initiatives in the three areas necessary to resolve the messaging abuse problem: industry collaboration, technology, and public policy.