Leadership

Raghu is the product visionary and driving force behind the company. A seasoned entrepreneur, he led the initial design of the Act-On service and the development of its core technology and infrastructure.

Previously, he was the co-founder and CTO of Responsys, Inc. (NASDAQ: MKTG), the industry leader in email and life cycle marketing solutions for high-end retailers. The company was backed by Accel, Foundation Capital, Redpoint Ventures and Sigma Partners.

Raghu got started down the entrepreneurial path when he quit a cushy job and took a giant pay cut to join a small startup named Mentor Graphics, which had a small team of smart, passionate people and zero revenue. He participated in its frantic growth through a very successful IPO (NASDAQ: MENT) and revenue of well over $400M by the time he left seven years later.

Raghu holds a Ph.D. in Computer Science from the University of Minnesota and a B.Tech. in Electrical Engineering from the Indian Institute of Technology (IIT), Bombay.

Shawn is responsible for everything related to creating, managing, and growing revenue at the company. He joined Act-On in early 2008 as employee #7, and was a key architect in creating the company's go-to-market strategy. He built the revenue and service sides of the business from the ground up, helping make Act-On one of the hottest SaaS companies in the online marketing technology space.

Prior to joining Act-On, Shawn spent six years in sales and business development at WebEx Communications. Prior to WebEx, Shawn held various sales management positions with RedCreek Communications (acquired by SonicWall), WorldTalk Communications (acquired by Tumbleweed), Finjan Inc., and Rainmaker Systems.

Atri is responsible for all things marketing at the company. Although he didn't join until 2012, his association with the company as an advisor and an early customer goes back to when the company was founded. He wasn't satisfied with helping the Act-On revolution from the outside; he had to jump in!

His over 20 years of experience span marketing, product management, business development and engineering at high-growth innovative companies ranging from start-up ventures to large public companies. Most recently, he was Vice President and GM of the User Authentication business at Symantec (NASDAQ: SYMC). Prior to that, he was Senior Vice President of Marketing at McAfee, Inc. (now part of Intel) and prior to that was the CMO of Secure Computing Corporation until its purchase by McAfee.

Atri was also the first VP of Marketing at Responsys, where he helped create the first business plan, raise several rounds of funding and establish that company as a pioneer SaaS application for email marketing. He has also held senior marketing roles at other category-leading companies including CipherTrust, McAfee, Netscape, and Clarify.

Atri holds B.S. and M.S. degrees in computer science from Washington State University, and an MBA from the Wharton School of Business at the University of Pennsylvania.

Paul brings more than 30 years of financial and business experience from positions in companies ranging in size from Fortune 50 to start-ups.

Prior to joining Act-On Software, Paul was at SignaCert, where he was CFO/VP Operations, Co-founder and early BOD member. SignaCert was acquired by Harris Corporation. Previous stops include Sequent, Digital Equipment Corporation, Computervision, and early stage companies Tripwire, Learning.com, iMove, and Inovise Medical, among others.

Paul is a graduate of the University of Massachusetts at Lowell, and has an MBA from Babson College in Wellesley, Massachusetts. He has also held positions as adjunct faculty at Marylhurst University and Portland State University in their MBA programs.

David is responsible for all issues pertaining to email deliverability and privacy compliance in regard to our customers and our corporate objectives alike.

David has over 20 years experience providing senior leadership in the marketing industry. In the last nine years he has been strictly focused on issues associated with email marketing, deliverability, digital marketing, and privacy compliance.

Prior to joining Act-On, David held U.S. and European-based senior management positions focused on deliverability, digital privacy, sales, marketing, business development, and product management with such companies as Marketfish, Lyris Technologies, Blue Hornet / Digital River and Yesmail.

David graduated from Marylhurst College, Portland Oregon.

Henry manages the 0s and 1s around here. He impresses his friends and family by claiming that he does "cross-platform software engineering and object oriented application design blah blah blah." He impresses the rest of us by getting clean releases out every two weeks, and by keeping the platform humming along smoothly in spite of Act-On's breakneck growth in customers and traffic.

Previously, Henry was the founder of TeamTek, a software engineering consulting firm. Before that, he was at Responsys, where he led the analytics development effort. Prior to Responsys, he was the product suite architect for the ADM business unit of Merant, where his responsibilities included the PVCS products.

Henry has a Ph.D. in electrical engineering from the University of Notre Dame, with expertise in software engineering and numerical modeling. He has published refereed academic research. He has also contributed to the IETF WebDAV Delta-V working group specification.

Troy is responsible for the support and professional services of Act-On customers. He brings over 15 years of senior leadership experience in services, operations and technical support, and his teams have earned several industry-recognized awards for quality.

Before joining Act-On, Troy spent nine years at WebEx (later Cisco WebEx), where he built and scaled up global customer operations for their SaaS conferencing solutions. Prior to this, he built the support organization at @Home Network (later Excite@Home) from the ground up, and matured it to service over two million customers, and was instrumental in launching and managing new international ventures.

Troy holds a B.S. in Business Management from San Jose State University in California.

Chris is responsible for Act-On's sales success in North America. Since he joined Act-On in early 2011, the North America Sales Team has grown from seven reps to more than forty, with revenue growth of over 300% year-over-year. Chris came to Act-On armed with over 20 years of experience developing and implementing sales and account management strategies. He's known for being an enthusiastic and passionate sales leader who does more than just "talk the talk" – he "walks the walk"!

Before joining Act-On, Chris spent eleven years with WebEx, and then Cisco, leading teams in the SMB and Commercial Segments. While there, his SMB team was recognized as the most consistently performing team in the history of WebEx. Chris was credited with developing competitive sales strategies and online selling techniques that were taught to the Global Sales Organization. Prior to Cisco WebEx, Chris held sales management positions at Newark Electronics and built high-performance teams at a number of Bay Area startups.

Tim is responsible for executing our enterprise sales initiatives including our channel/ agency programs. With 17 years of online marketing experience Tim is a true evangelist for omni-channel marketing. Tim has built and managed highly motivated sales teams that have consistently exceeded client and company expectations.

Prior to joining Act-On Tim spent the past 13 years as co-founder and EVP of Sales and Marketing at @Once/Yesmail, a tier 1 ESP(Email Service Provider) selling SaaS and marketing services into Fortune 500 companies. Tim attended the University of Oregon.

Dan is the definition of Customer Success at Act-On. He joined the company in 2008 as employee #8, and personally implemented, trained and supported Act-On's first 100 customers. Dan's mantra is to "over-promise and over-deliver" and under his leadership, the Customer Success group has scaled into a world-class organization that strives to exceed customer expectations with every interaction. In addition to creating the Customer Success team, Dan was instrumental in building and managing the company's back-office revenue operations, as he implemented and managed all technology elements that power Act-On's high velocity sales team.

Dan has close to ten years of customer-facing and operational experience supporting cloud based services with companies like Cisco WebEx, InterCall, and Verizon Business. Dan holds a BS in Telecommunications Design and Production from Indiana University, Bloomington.